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FAQ

FAQ -Frequently asked questions

Ques How does the SAM work ?

SAM GPS tracker is a hardware which gets installed anywhere inside your vehicle (any hidden location). It has a inbuilt modem (SIM card) and GPS module with antenna that gets location and other data and delivers it to you (on the SAM mobile App) via our servers. We interpret the data on our servers to show it to you in the most meaningful and understandable way in the app.

Ques - Will SAM work with my vehicle ?

Yes definitely ! SAM will work with any vehicle that has a ignition system and a battery inside it. SAM supports all types of vehicle such as bike, car, truck, bus, auto rickshaw etc.

Ques - Does SAM support multiple vehicles on a single dashboard ?

Yes why not ! SAM lets you manage all your vehicle on a single mobile dashboard

Ques - Ok i got my SAM. Now how i have to install this into my vehicle ?

You don't have to worry about this. Anyone can install this device in less than 10 minutes plus our customer support is also available with you 24x7 on call.

Ques - Why does it take longer time to track the vehicle location sometimes ?

Tracking your vehicle from the SAM GPS tracking mobile App relies on your phone's as well as SAM GPS tracker connection to our servers. A weak or no network signal on either your phone or the SAM (e.g. when your vehicle is in basement) will make it longer to get the vehicle location data to your phone. The delay may also be because of a Weak or No GPS signal in the SAM (which may happen if the vehicle is not under open sky).

Ques - I have some more questions, How do I get support?

Please contact us on our customer care number or drop us a mail we will revert you back as soon as possible.

Ques - Do you support/take bulk orders for fleets?

Please contact us on our customer care number or drop us a mail with your requirements we will revert you back as soon as possible.

Ques - My SAM is not working properly now what to do ?

Don't worry please contact us on our customer care number or drop us a mail with mentioning the problem you are facing we will revert you back as soon as possible.